Legal Assistant, Online Product Support (German) - Mountain View  

This position is based in Mountain View, CA.

The area: Legal

20th century laws don't always solve 21st century problems, and Google Legal crafts innovative approaches for tackling some of the toughest legal challenges of the information age. Whether you're a patent attorney, an intellectual property expert or an engineer headed to law school, Google Legal lets you tackle unanswered legal quandaries and create new precedents. Our innovative services raise challenging questions that demand creative and practical answers. We provide those answers by working at the crossroads of the law and new technology, helping Google build innovative and important products for users around the world.

The role: Legal Assistant, Online Product Support (German)

Google's legal department is at the center of an information law revolution, and you're at its core. As a Legal Assistant, you are a driving force behind the success of your Legal team, ready to roll up your sleeves to create and improve processes, maintain records, conduct legal research and coordinate communications across the team. As you closely support your team, you may find yourself working with multiple groups within the Legal Department, internal clients across Google, and external parties. You're an independent thinker who isn't afraid to ask questions, and you're organized in a way that never overlooks the details.

Responsibilities:

• Process removal request letters efficiently and accurately.
• Respond to internal and external customer inquiries in person, by email and by phone.
• Facilitate communication of process and policy to internal and external customers.
• Create documentation for existing and new policies and procedures.
• Run training sessions and give presentations to product support teams.

Minimum Qualifications:

• BA/BS degree (In lieu of degree, 4 years relevant work experience)

Preferred Qualifications:

• Fluency, written and spoken, in English and German.
• Exceptional written communication skills, including strong spelling and grammar.
• Excellent analytical skills, with a strong ability to review legal documents.
• Hard working, well-organized and detail-oriented. Able to manage numerous projects simultaneously under deadline pressure.
• Ability and willingness to take initiative to address problems and make continuous process improvements.
• Ability to review or be exposed to offensive content as part of our removal process.